Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit this website, contact us, or use our coaching and related services.

By using this website, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following information:

Personal Information

• Name
• Email address
• Phone number
• Contact details submitted through forms
• Booking or enquiry information

Technical Information

• IP address
• Browser type and device information
• Website usage and analytics data
• Cookies and tracking technologies

Communication Information

• Messages, enquiries, and feedback submitted through forms, email, or scheduled calls

How We Use Your Information

Your information may be used to:

• Respond to enquiries and provide support
• Schedule and manage coaching sessions
• Deliver services and communications
• Improve website performance and user experience
• Send updates, newsletters, or relevant content (where consent is provided)
• Maintain business records and comply with legal obligations

Sharing Your Information

We do not sell, rent, or trade personal information.

Information may be shared with trusted service providers who help operate the website or deliver services, including:

• Website hosting providers
• Booking and scheduling platforms
• Payment processing services
• Email communication providers
• Analytics providers

All third parties are expected to process information responsibly and securely.

Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or loss. However, no online transmission or storage system can be guaranteed to be completely secure.

Cookies

This website may use cookies to improve functionality, analyse performance, and enhance user experience.

Cookies may help us:

• Understand visitor behaviour
• Remember preferences
• Improve website performance

You can manage or disable cookies through your browser settings.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal and business requirements.

Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent where applicable

Requests may be submitted using the contact details provided below.

Third-Party Links

This website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be published on this page with the latest revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the website contact page.